For Outfitters
Customers who plan through your hub come back for the next one.
Trip Centre gives your customers a branded place to plan their trip: your routes, your gear recommendations, food, safety, and when park reservations open. Better-prepared customers have better trips. And a better trip means they return to you for the next one.
Built for Canada: English and French.
Plan
Customers build their trip on your hub
Buy
Gear purchase happens naturally, in context
Remember
Memories come back to your library
Return
Their trip is saved. Next time, duplicate and go.
Branded customer hub
Your name, routes and gear. The experience your customers have before they arrive.
Routes & maps
Share your marked maps; let customers customize for their own trip.
Destinations & reservations
Customers pick a park and trip dates; Trip Centre shows when reservations open and can remind the trip lead. You never book sites for them; the dates stay clear.
Drive the right gear
Planning surfaces what customers need from you, at the moment they are deciding.
Multi-location ready
One system across your shops, all under your brand.
Customers can already start planning on Trip Centre directly, without an account to begin. As an outfitter, you give them a branded version routed toward your gear, rentals, maps, and recommendations, so trip prep becomes a connection, not just a transaction.
Custom domains
Your hub, on your domain.
The strongest form of a branded hub is one that never shows a URL your customers don't recognize. Run Trip Centre under your own domain so every link, every invite, and every touchpoint feels like you.
Your domain, your brand
Run your Trip Centre hub on your own domain, like trips.paddleoutfitters.com. Customers never see a tripcentre.app URL.
Seamless with your website
Links from your website, emails, and social go straight to your branded hub. The whole journey feels like yours.
Invite links that match
When you invite a customer to their trip, the link comes from your domain. Every touchpoint stays on brand.
Custom domains are available on the Pro plan.
Store integration
Gear purchase happens naturally, in context.
Connect your online store and the gear your customers are already planning with becomes a direct path to purchase. Not an ad. Not a separate shopping experience. The right product at the moment they realize they need it.
"Our version" on every gear item
Link any item in your gear library to the exact product in your store. Customers see a direct buy-link while they're building their gear list.
Curated gear shopping list
Customers flag what they actually need to buy. When they're done planning, their shopping list is ready, pre-populated with quantities scaled to their group size.
"Buy all": one click to your cart
A single button sends every item on their shopping list to your online store cart, with the right quantities already filled in. Less friction between planning and purchasing.
Quantities that match their trip
Trip Centre calculates how much gear a group needs. Those numbers carry straight through to the cart with no manual adjustments.
Platform support
Supported now
- WooCommerce (WordPress)
- Shopify
On the roadmap
- FareHarbor
- BigCommerce
- Any platform with a cart URL
Memories
Your customers' best stories, collected in one place.
After a trip, customers can choose to share their memories with you: the moments that made it. That content lands in your marketing library, tagged by trip and ready to use. Real experiences from real customers on your routes and with your gear are more compelling than anything you could write yourself.
Customers share what mattered
After a trip, customers can share memories back to your library: the moose they spotted, the campsite that exceeded expectations, the route that was harder than expected.
Real content from real trips
Your marketing library fills with authentic moments from your customers, on your routes, using your gear. The kind of content no ad campaign can produce.
A reason to come back
The memory lives in their Trip Centre archive, tied to your hub. When they start planning their next trip, they start where they left off.
Insight
See how your customers are preparing.
Your Operations dashboard gives you a live view of every active trip your customers are building, how far along they are, and what's working. Understand your customers before they walk through the door.
See how customers prepare
Which trips are active, how far along customers are with packing, which gear is most flagged. Understand what's working before they arrive.
Track what drives returns
How many customers have run more than one trip through your hub. Which programs bring people back season after season.
One dashboard, all your trips
Your Operations dashboard gives you a live view across every active trip your customers are building right now.
Up and running in three steps.
Set up your hub: routes, gear, destinations, and rental library
Customers plan their trip, gear list, and reservation dates
One click sends everything to your store cart
Request a demo for your shop.
Tell us about your shop and programs and we'll set up a demo.